At Kikusumi, we are confident the quality of our merchandise will meet your expectations. However, if you are not satisfied with or would like to exchange an item that you received, please follow the below instructions for our Returns & Refund Policy.

Returns & Refund Policy

We accept refunds, exchanges or store credit on your return. Returns are accepted within 15 days of delivery as long as returned items are in their original condition and original packaging. Refunds, exchanges or store credit will be for the purchase price of the item(s) only. State taxes will be credited where applicable and shipping and handling charges are non-refundable. Please contact us contact@kikusumiknife.com before shipping a return and we will issue you a return authorization number and instructions on how to ship the item. Returns will not be accepted without a return authorization number. Placing an order indicates your acceptance of our return policy.

Please ship U.S returns to:

Applewasabi LLC
Att: Returns Department
8504 NW 70th ST.
AEB-2010-2017
Miami, Florida
USA
33166
Please ship International returns to:
Applewasabi LLC
Att: Returns Department
Yoyogi 5-47-8
Pueblo Yoyogi Park #201
Shibuya-ku, Tokyo
Japan
151-0053

Damaged Items

At Kikusumi, we check all merchandise carefully before shipping. In the event that an item is damaged in transit or is defective, please notify us within 48 hours of delivery of the item. Please contact us at contact@kikusumiknife.com and we will reply with return shipping instructions. Upon receipt of the item, your merchandise will be inspected and a refund or replacement will be issued. Damaged items can be returned to:

Please ship U.S returns to:

Applewasabi LLC
Att: Returns Department
8504 NW 70th ST.
AEB-2010-2017
Miami, Florida
USA
33166
Please ship International returns to:
Applewasabi LLC
Att: Returns Department
Yoyogi 5-47-8
Pueblo Yoyogi Park #201
Shibuya-ku, Tokyo
Japan
151-0053